Health Guarantee

At Anne’s Bernese Mountain Dog Home, our love for every puppy doesn’t stop when they leave our arms it continues for as long as they live in yours. We know that bringing a puppy home is one of life’s most joyful moments, but it’s also one of the biggest responsibilities. That’s why we take every possible step to ensure that your new companion begins their life in perfect health, both physically and emotionally. Every Bernese puppy we raise carries with them not just our love, but also our promise a promise of health, honesty, and lifelong support.

When a puppy is born in our home, they immediately become part of our daily lives. We watch over them with care, monitor their growth, and make sure they receive the nutrition, warmth, and veterinary attention they deserve. Each one is vet-checked multiple times during their early weeks, vaccinated on schedule, dewormed, and carefully observed for any signs of health issues. We never rush a puppy out the door; we only allow them to join their new family when they’re strong, socialized, and fully ready for the big world ahead.

We are deeply committed to ethical, responsible breeding. The parents of our puppies are all health-screened and cleared of known hereditary conditions that are common in the Bernese Mountain Dog breed. This includes tests for hips, elbows, eyes, and certain genetic disorders that could affect their quality of life. We carefully choose our breeding pairs not just for their beauty and temperament, but for their long-term health and vitality. We believe that prevention is the first and most important step toward raising healthy, happy dogs.

When your puppy leaves Anne’s Bernese Mountain Dog Home, they come with a written health guarantee that reflects our confidence and integrity. This guarantee ensures that your new puppy is in excellent health at the time of adoption. Before leaving, each puppy undergoes a final vet exam and receives a clean bill of health. You will also receive a health record showing the vaccination dates, deworming schedule, and vet visits.

We guarantee that your puppy is free from any life-threatening congenital or hereditary defects for a specific period from the date of purchase. If within that time, a licensed veterinarian diagnoses a serious genetic condition that affects your puppy’s quality of life, we will stand by you with compassion and fairness. We may offer a replacement puppy or another form of resolution, depending on the situation, always prioritizing the welfare of both the puppy and your family. We never want any family to feel alone in such circumstances, and we will always do our best to help.

Our health guarantee also reflects mutual trust and care. We ask that you take your puppy to a licensed veterinarian within a few days of arrival for a wellness check. This ensures that your vet has a baseline record of your puppy’s health, and it also activates the health guarantee. It’s important that the puppy continues to receive proper nutrition, regular vet checkups, vaccinations, and loving care in their new home. Because just like humans, puppies need routine care and emotional connection to thrive.

We are proud of the strong, healthy Bernese Mountain Dogs we raise, and we stand behind them fully. Our goal is not just to send a puppy home, but to send a life companion who will bring years of love, laughter, and loyalty into your home.

When it comes to shipping or delivery, we treat every single step with the same level of care and attention we give when raising our puppies. We understand that not every family can make the trip to us in person, so we have designed a safe, comfortable, and stress-free process to bring your new puppy home to you, wherever you may be.

Before shipping, we make sure your puppy is ready for travel healthy, hydrated, calm, and well-fed. We schedule transportation only after a veterinarian has examined the puppy and confirmed that they are fit to travel. Your puppy will be issued a health certificate signed by a licensed veterinarian, as required by airline and ground transport regulations. We also ensure that your puppy’s crate is spacious, well-ventilated, and cozy, with soft bedding to keep them comfortable throughout the journey.

We primarily use trusted, USDA-approved pet transport services that specialize in animal care. Whether by air or ground, your puppy is always in the hands of professionals who understand how to handle young animals gently and responsibly. We work with carriers that provide climate-controlled environments, proper feeding schedules, and continuous monitoring during transit. Every trip is carefully timed and tracked, and we keep you updated throughout the entire process.

We believe communication is key, especially when it comes to something as precious as your new family member. We’ll keep you informed before, during, and after shipping letting you know when your puppy departs, where they are along the way, and when they’re expected to arrive. We love hearing from families the moment their new puppy arrives safely and seeing those first happy photos of cuddles and kisses at home.

For families who prefer, we also offer personal delivery in certain areas. In many cases, we or one of our trusted partners will travel with your puppy directly to your nearest airport or even to your doorstep. We do this because we want every puppy’s transition to be as gentle and reassuring as possible. It’s not just a trip it’s a moment of connection between our family and yours.

We prepare your puppy carefully for the journey. Before they leave, we give them extra cuddle time, a light meal, and a few familiar toys or a blanket that smells like home something to remind them of the love they’re leaving behind as they begin their new life with you. Puppies are sensitive souls, and we want them to feel comforted and secure every step of the way.

When your puppy arrives, we encourage you to bring them straight home, let them explore their new space slowly, and offer gentle reassurance. It’s a big moment for them, and your patience, warmth, and calm voice will help them settle quickly. Within hours, they’ll start wagging, sniffing around, and realizing that they are safe and that they belong.

Shipping a puppy isn’t just a process for us it’s an act of trust. You’re trusting us with your heart, and we take that seriously. That’s why we handle every detail with the same love and responsibility we give to our own family dogs.

At Anne’s Bernese Mountain Dog Home, we believe that every family deserves to bring home a healthy, happy, and well-raised puppy no matter where they live. Our health guarantee and safe delivery process are part of that belief. They represent our dedication, our honesty, and our lifelong promise to the families who choose us.

When you open your door and see that little face looking up at you for the first time, we want you to feel complete peace of mind. We want you to know that your puppy came from a place filled with love, raised by caring hands, protected by good health, and delivered with devotion.

Because here, every puppy isn’t just born healthy  they’re born into love. And that love travels with them, wherever they go, until it finds its way into your heart and your home.